"In 2019 we noticed that we had an email deliverability issue, but we didn’t know why. After talking with two different consultants who were unable to help, we found LoriBeth Blair on Upwork.
Within an hour she was able to identify that we had been attacked by bots and that the bot attacks had hurt our email sending reputation with ISPs. It had also hurt our email sending reputation with our ESP (Infusionsoft) and our email traffic was sending on a very poorly rated Infusionsoft IP.
LoriBeth helped us implement a dedicated IP so that we could take control of our email reputation.
With LoriBeth‘s guidance, we were able to warm up our IP very quickly and since moving to our dedicated IP we’ve been able to keep an extremely high sending reputation.
LoriBeth was instrumental in helping us establish best practices in our infrastructure, in our email sending practices, and in setting up our day-to-day monitoring routine to ensure that any issues would be quickly identified and resolved. She was the calm in the storm when we were struggling with getting our business moving again.
She is extremely knowledgeable and responsive and took ownership of resolving the problem with us. I highly recommend LoriBeth Blair and Platonic Ideal."